SAFETY MEASURES

SCAN THE QR CODE FOR CONTACT TRACING

FACE MASK TO BE WORN AT ALL TIMES

ALLOW OUR STAFF TO TAKE YOUR TEMPERATURE

HAND SANITIZER ARE PROVIDED AT STORE

OBSERVE 1 METRE PHYSICAL DISTANCING

HOT STEAMING OF GARMENTS AFTER EVERY FITTING

SHOPPERS ARE ENCOURAGED TO UTILIZE CASHLESS PAYMENT

FREQUENT SANITIZATION OF OUR STORES

[20 June 2020 Updates]

We have reopened our doors on 19 June 2020. As we embrace the new normal, your shopping experience may not be the same. In order to keep you safe while you shop, we have put in place some safety measures.

Yes, we have re-opened on 19th June 2020 with reduced operating hours. Please refer to our Instagram / Facebook posting for more details on operating hours.

We are planning to Launch New Arrivals gradually. Please do follow us @iorasg on Facebook and Instagram to be the first to know!

Yes! We have opened our doors on 19th June and in-store collection are now available again. You may place your order with option to collect them in-stores.

For orders made during Circuit Breaker Period (7th April to 18th June inclusive), you are allowed to make exchanges in our retail stores until 2nd July.

Do email us at [email protected] to make a reservation for the item you wish to exchange. You will also be able to exchange for other items if size does not fit.

Please note that sales item ($10, $15, $19) and other items purchased during promotional campaigns are not eligible for exchange. To be eligible for exchange, items have to be in original condition, price tag still in tact, unworn and unwashed. Bundle Deal items such as 2 for $29 and 2 for $49 are eligible for exchange.

Online coupon expiry extension will be allowed on case-by-case basis. Please contact us via the contact form.

Yes, we still do via DHL Express. However, do expect a slight delay of additional 1-2 days.

All membership points that have expired in month of April, May and June 2020 will automatically be extended for an additional year till April, May and June 2021 respectively.

For any other enquiries, please e-mail us at [email protected] or via the contact form. We will reply within 5 working days.