Orders are typically packed and processed the following day and will be delivered within 5-7 working days. There might be delay in if wrong information such as address of contact number is provided. In the event that you are not able to receive a parcel, there will be a re-attempt delivery. If the second delivery fails, the parcel will be returned to our warehouse and an additional charge of RM10 will be imposed for re-delivery.
COLLECT IN-STORES
Pick up your parcels conveniently at one of the below outlets within 7-10 working days.
iORA @ 1 Utama Shopping Centre
iORA @ Gurney Plaza, Penang
iORA @ Mid Valley Megamall
iORA @ Queensbay Mall, Penang
iORA @ Sunway Pyramid
iORA @ Sunway Velocity
iORA @ Sky Avenue, Genting
iORA @ The Mall, Mid Valley Southkey, Johor
iORA @ IOI City Mall, Putrajaya
iORA @Setia City Mall
LOCAL DELIVERY (WEST MALAYSIA)
| Service Type | Cost | Lead Time |
|---|---|---|
| Minimum Purchase of RM100 | Free | 5 to 7 working days* |
| Standard Shipping |
RM10
|
5 to 7 working days* |
LOCAL DELIVERY (EAST MALAYSIA)
| Service Type | Cost | Lead Time |
|---|---|---|
| Minimum Purchase of RM150 | Free | 10 to 14 working days* |
| Standard Shipping |
RM15
|
10 to 14 working days* |
FESTIVE SEASONS
Do factor in slight delay in delivery during peak periods such as Hari Raya Adilfitri, Deepavali, Christmas season and Chinese New Year