DELIVERY METHODS & COSTS

Orders are typically packed and processed the following day and will be delivered within 5-7 working days. There might be delay in if wrong information such as address of contact number is provided. In the event that you are not able to receive a parcel, there will be a re-attempt delivery. If the second delivery fails, the parcel will be returned to our warehouse and an additional charge of RM10 will be imposed for re-delivery.

COLLECT IN-STORES

Pick up your parcels conveniently at one of the below outlets within 7-10 working days.

 

iORA @ 1 Utama Shopping Centre

iORA @ Gurney Plaza, Penang

iORA @ Mid Valley Megamall

iORA @ Queensbay Mall, Penang

iORA @ Sunway Pyramid

iORA @ Sunway Velocity

iORA @ Sky Avenue, Genting

iORA @Vivacity Megamall

iORA @ The Mall, Mid Valley Southkey, Johor

iORA @ IOI City Mall, Putrajaya

iORA @Setia City Mall

iORA @AEON Tebrau City, Johor

LOCAL DELIVERY (WEST MALAYSIA)
Service Type Cost Lead Time
Minimum Purchase of RM100 Free 5 to 7 working days*
Standard Shipping  

RM10

 

5 to 7 working days*
* Working days exclude Saturday, Sundays and public holidays.
LOCAL DELIVERY (EAST MALAYSIA)
Service Type Cost Lead Time
Minimum Purchase of RM150 Free 10 to 14 working days*
Standard Shipping  

RM15

 

10 to 14 working days*
* Working days exclude Saturday, Sundays and public holidays.
FESTIVE SEASONS

Do factor in slight delay in delivery during peak periods such as Hari Raya Adilfitri, Deepavali, Christmas season and Chinese New Year